Privacy Policy

We just wanted to make it extra clear for all of our customers exactly what personal information we collect and use when you visit or make a purchase here at Lemonade India.

Please read our important points below,

What personal information do we collect?

We collect and store any & all information that you enter on our website while placing an order. The information stored is your name, postal & billing address, shipping address, payment information (including credit card numbers or CitrusPay email address), email address, and phone number. 

In case, you have opted to personalize an item then we would also store the personalization detail.

We also collect information about your device, such as IP address and time zone, cities, countries. We also may use software tools such as Google Analytics etc to measure and collect session information (to see how you interact with our site and ensure smooth functioning of the same). The information stored can include, individual web pages or products that are viewed and information on how you interact with the site - such as navigation.

How do we collect your information?

When you place an order on our site, it is part of the process to collect the personal information which you provided for logistics and other reasons. 

Please remember that your personal information will only be used for the specific reasons that are stated above & we do not sell any data to any third-party apps/sources.

Why do we collect your information?

We at Lemonade collect this information in order to fulfill any orders placed (this includes processing your payment information, arranging to ship, and providing order confirmations/invoices). We also collect this information in order to comply with the preferences on the website - such as newsletters, emailers & other forms of digital advertising/digital marketing.

How do we store this information?

Lemonade is hosted on the platform. provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases, and general applications. They store your data on secure servers behind a firewall.

The payment gateway used is Citrus Pay on Lemonade. PayU(Citrus Pay) may collect information on their software.

How can you withdraw your consent? 

You don’t want us to contact you anymore? You want us to delete any personal information? No problem - just email us at and we will sort that immediately for you. 

Privacy Policy Updates -

Please note, we reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Store Credits & Coupon Code Information -

Store credits & Coupon Code value cannot be applied to Shipping Charges. 

Coupon Code value cannot be split neither can the balance amount be carried forward, it should be redeemed in one purchase. 

If you would like to correct, amend or delete any personal information we have about you, please contact us at